Leadership Team
Warren Henderson – Chief Operating Officer
Warren brings a unique and valuable perspective to the management, operations and growth potential at TurnKey. He has 20 years of experience in the project/construction management of golf course, resort, residential and commercial real estate developments ranging from 3 million to over 25 million dollars in value in 15 different countries on 5 continents. Warren’s experience in dealing with the complexities of coordinating various consultants, direct hiring, and subcontracting labor and equipment providers, along with securing and staging materials, provides TurnKey with the leadership it will require to achieve efficiencies aimed at growing the company. Warren’s current responsibilities include all aspects of the daily operations and future growth planning for the company.
Tracey Gerdeman – Vice President, Operations
Tracey Gerdeman has over 13 years experience in the telecommunications industry with expertise in network planning, traffic management and capacity planning, network translations, technical support, network operations surveillance and voice, and data repair. She has managed a repair call center with over 80 employees for a major CLEC in the Midwest. She is a Grand Valley State University graduate where she earned her B.A. Tracey’s current responsibilities are ensuring process and policies of the entire Operations Department as well as Operational and Information Technologies management.
A.C. VanderKolk – Vice President, Finance
A.C. has 12 years experience in a variety of accounting/finance roles across a broad expanse of industries. At TurnKey, he manages all accounting and finance services, including insurance, treasury, and legal. Prior to joining TurnKey, he was the Corporate Cost Accounting manager for ODL, Inc., a global presence in the building products industry, located in Zeeland, Michigan. A.C. also spent four years with Pricewaterhouse/Coopers in the Grand Rapids, Michigan office. He is a Hope College and Grand Valley State University graduate, where he earned his MBA. A.C. is a CPA and CMA and a member of CFMA.
Tom Glass – Director of Engineering
Tom’s current responsibilities include management of our constantly growing engineering department. His group is responsible for hundreds of miles of route design, permitting, splice assignments, and record keeping. Tom has over ten years of OSP engineering experience and has been involved with over 3000 miles of construction projects.
Jeff Thon – Director of OSP Estimating
Director of TurnKey’s Outside Plant Estimating Department, Jeff Thon oversees all outside plant estimating for the TurnKey’s entire service area. Prior to being named to his current position in February 2005, Jeff served as Director of Outside Plant Operation at TurnKey since joining the team in February 2001. Jeff has over 15 years experience in the telecommunication field where he started as an aerial lineman and splice technician in April 1995.
Randy Walls – Sales Manager
Randy is a technology sales professional with extensive sales, management, field marketing, and customer service experience spanning 15 years. He has directed North American sales and customer service efforts for Tier 1 telecom providers, as well as International computer and software manufacturers. Randy is responsible for managing our expanding sales team and he holds a Cisco Certified Sales Expert-CSE designation. His duties include co-coordinating the Direct, Alternate Channel, Cisco sales efforts and all other Sales related activities for TurnKey.
Henry Graffenius – Director of Underground Services
Since joining TurnKey in 2001 as Manager of Michigan Underground Operations, Henry has been a key contributor to the development of the Underground Services and recruiting functions for the growth of TurnKey. He successfully managed the Underground function in Michigan for several years and subsequently has been promoted to Director of Underground Services, which today successfully spans across five Midwestern states.
Brian Kunter – Director of Aerial, Fusion Splicing and Locating Services
Brian has 15 years of experience in the telecommunications industry. He is currently Director of Aerial, Fusion Splicing and Locating Services for TurnKey. Brian contributed in the growth of many of TurnKey’s largest accounts including US Signal, Level 3 Communications, Verizon Business and many others. Additionally, during the Company’s growth he worked closely with Mr. Graffenius in developing strategies, implementing processes and assisting with margin improvement.